This Privacy Policy explains how Creator Systems LLC (“we”, “us”) collects and uses information when you use this website and/or contact us through our forms or the contact details provided on the site.
We collect only the information needed to respond to your inquiry and to keep the website secure and functioning. We also maintain basic internal logs to understand usage and prevent abuse.
1. Information we may process
Depending on what you submit, we may process:
- name and/or company name (if provided);
- email address;
- phone number (if provided);
- message content and any details you voluntarily share about your project;
- limited technical data needed for website operation, security, and internal analytics (IP address, a cookie-based identifier, browser/device information, date/time of access, pages requested).
Please do not submit sensitive personal information through the contact form unless it is necessary. We do not intentionally collect sensitive categories of personal data.
2. Purposes of processing
- to review and respond to inquiries and requests;
- to communicate with you about your request (email/phone/messaging if you provided the details);
- to evaluate your needs and discuss potential services;
- to keep records of communications for business and support purposes;
- to maintain website security, prevent abuse/fraud, and improve reliability;
- to understand basic website usage using internal, first-party analytics (no advertising use).
3. How we are allowed to use your information
- to respond to your request and communicate with you;
- to operate, protect, and improve the website (including fraud/abuse prevention);
- to keep business records related to inquiries and communications;
- to comply with legal requirements, if applicable.
4. Submitting forms and consent
Providing personal information is voluntary.
By submitting information through our forms and/or contacting us using the details on this website, you confirm you have read this Privacy Policy and agree that we may process your information for the purposes described here.
If you do not agree, please do not submit your information.
5. Sharing with third parties
We do not sell your personal information. We may share information with service providers that help us operate the website and handle email communications (for example, hosting, email delivery, security/anti-spam), only to the extent necessary to provide those services. We may also disclose information if required by law.
6. Cookies and internal analytics
We may use essential cookies required for website functionality and security. We also use a cookie-based identifier to support internal, first-party analytics (for example, to recognize repeat visits, prevent abuse, and understand which pages are visited).
This identifier does not contain your name by itself, but it may be associated with your inquiry when you submit a form (for example, for security, abuse investigation, and service improvement).
We do not use third-party advertising trackers. You can manage cookies through your browser settings. Disabling cookies may reduce some security features and limit analytics accuracy.
7. Data retention
We keep contact requests and related communications only as long as necessary for the purposes described above, unless a longer retention period is required by law or needed to resolve disputes.
Server logs and internal analytics data are typically retained for up to 180 days, unless a longer period is required for security investigations or legal compliance.
8. Security
- access controls for accounts and mailboxes;
- reasonable technical and organizational measures to protect data;
- monitoring and anti-spam/security measures (where available);
- we maintain server logs (such as IP address, timestamps, and requested pages) for security, abuse prevention, troubleshooting, and internal analytics. We do not use this data for advertising.
9. Your rights
- request access to the personal information we hold about you;
- request correction or deletion (where applicable);
- withdraw consent (where applicable);
- request that we disable the analytics cookie for your browser by contacting us at info@ax-box.tech, or disable cookies in your browser settings.
10. Contact
If you have questions about this Privacy Policy or want to make a request, contact us:
- E-mail: info@ax-box.tech
- Contacts page
